SAAED is committed to achieve total client satisfaction by implementing ISO/IEC 17020 and ISO/IEC 17065 for the product certification that we offer. SAAED will achieve this by:
- Establishing good professional practices and provide quality services to clients,
- Maintaining accuracy, precision, and reliability of certification services through maintaining standards,
- Maintaining competence of personnel, impartiality, and consistent operation of certification activities,
- Adoption and maintenance of an international quality management system in accordance with ISO/IEC 17020 and ISO/IEC 17065,
- Encouraging and welcoming client feedback to proactively improve our performance and quality of services,
- Familiarizing all employees with relevant documents,
- Complying with ISO/IEC 17020 and ISO/IEC 17065 and continually improving the effectiveness of the management system through regular review.