Quality Policy

SAAED is committed to achieve total client satisfaction by implementing ISO/IEC 17020 and ISO/IEC 17065 for the product certification that we offer.   SAAED will achieve this by:

  • Establishing good professional practices and provide quality services to clients,
  • Maintaining accuracy, precision, and reliability of certification services through maintaining standards,
  • Maintaining competence of personnel, impartiality, and consistent operation of certification activities,
  • Adoption and maintenance of an international quality management system in accordance with ISO/IEC 17020 and ISO/IEC 17065,
  • Encouraging and welcoming client feedback to proactively improve our performance and quality of services,
  • Familiarizing all employees with relevant documents,
  • Complying with ISO/IEC 17020 and ISO/IEC 17065 and continually improving the effectiveness of the management system through regular review.