Impartiality Policy

The management of SAAED publishes the following policy statement regarding the impartiality of SAAED in compliance with ISO/IEC 17020:2012 and ISO/IEC 17065:2012 based on the Quality Management Manual for the accredited inspection body.

SAAED is a legally autonomous, independent, and impartial company which performs certifications, inspections, and tests in accordance with national and international standards and directives. To ensure strict neutrality and independence, the inspection body do not provide consultancy services.

Certificate of conformity to the certified product is only issued after approval of authorized person, to ensure that no interest shall predominate.

SAAED does not have (and will not form) any relationships with companies who manufactures the product under certification. Any proposed relationship between SAAED and any other company will undergo a risk assessment by the Managing Director for Impartiality prior to that relationship being formalized. Any current relationships with companies, organizations and individuals will be assessed on a regular basis to ensure that the relationship does not impact upon the impartiality of the certification of products.

SAAED will not appoint any employee or subcontractor to the certification of products, where any past relationship has existed with the client. Exceptionally and at the discretion of the Certification Manager or Managing Director an individual or subcontractor may be allocated to certification of products where a past relationship has existed but there has been no relationship for a minimum of 2 years.

SAAED does not and will not offer any commission, (‘finders fees or other inducements) to any individual or company in respect of referrals of clients unless:

  • The terms and conditions of any such referral are clearly established and can be demonstrated and it can also be demonstrated that the fee is for a referral and the fact that a commission has been paid will in no way affect the outcome of certification of products.
  • A risk assessment (to establish the potential for an unacceptable threat to impartiality) has been carried out on the process through which any such payment is made to an individual or organization (normally a consultant) requesting the commission for referrals.
  • All such payments are documented, recorded, and traceable and accompanied by a purchase order and invoice.

SAAED will ensure that it is not linked or marketed in any way which links it with the certification of products and will take appropriate action should any such link be identified.

Certification personnel and others involved in the certification of products are not and will not be put under any pressure and will not be influenced in any way to come to a particular conclusion regarding the result of certification of products.

SAAED Impartiality Norms:

SAAED shall not recruit any person, who is relative are working at permanent (Means the client, who is giving regular business) client’s place.

No outsourcing of certification of products, who are already working for that client.

No fees for referral are to be paid to any organization engaged in the similar activities.

Adherence to all accreditation and other SAAED policies.

SAAED shall not carry–out any other conflicting services other than its core business of certification of products.

SAAED shall not employ any professional conflicting its ethical policies.

SAAED shall not allow any of its certification personnel to market the services offered by organization. Only the dedicated personnel will be allowed for marketing of the services.

SAAED shall not allow any of its Certification personnel to carry out financial transactions with clients / subcontractors.

All employees of SAAED shall disclose any situation impairing the business ethics.

SAAED will allocate the work to its certification personnel considering the defined time period. No over work / load will be given, which can cause chances of compromising the certification of products.

Any unethical practice observed should be notified to the management at the earliest.

SAAED shall not allow any of its personnel to accept any gifts from client / subcontractor.

SAAED shall not allow any Certification personnel to conduct certification activities for the organization where any of its family members / close relatives are involved at a decision-making position.

Staff is prohibited from participating in the Certification of products of any organization to which they have given assistance, by training, or where they have any financial or commercial interest for a minimum period of 2 years prior to the date of application of the organization for registration.

SAAED direct employees are prohibited from engaging in consultancy activities, which involve the active manufacture / maintenance.

SAAED recognizes that the source of revenue is the client paying for certification of products, and that this is a potential threat to impartiality. Therefore, SAAED is a self-financed independent organization, with a number of controls to ensure that impartiality is retained. To obtain and maintain confidence, it is essential that SAAED certification decisions are based on objective evidence of conformity or nonconformity, and that any decisions made are not influenced by other interests or by other parties. Decision on Inspection of product as well as decision on granting of Certificate of conformity are made and signed for by an Authorized person, who was not responsible for such activities, where there are chances of potential conflict of interest. SAAED recognizes that threats to impartiality include the following.

  • Self–interest threats arising from a person acting in their own interest.
  • Self–review threats arising from a person reviewing the work that they have conducted themselves.
  • Familiarity (or trust) threats arising from a person becoming too familiar with or too trusting of another, instead of seeking audit evidence.

Public Statement (as it appears on SAAED website)

SAAED, its Chief executive officer, Management Representative and Certification Manager, Staff and others involved in the certification of products of Organization fully understand the importance of impartiality in undertaking its Certification of products.

SAAED will therefore ensure that in its dealings with clients or potential clients, all employees or other personnel involved in Certification of products are, and will remain, impartial.

To ensure that impartiality is both maintained and can be demonstrated, SAAED has identified, and risk assessed all relationships which may result in a conflict of interest or pose a threat to impartiality.

SAAED will ensure that it is not linked or marketed in any way which links it with the certification of products and will take appropriate action should any such link be identified.

Certification personnel and others involved in the certification of products are not and will not be put under any pressure and will not be influenced in any way to come to a particular conclusion regarding the result of certification of products.

The integrity and independence of the inspection body is also ensured by the fact that they are in no way involved in the development, production, installation, sale, or maintenance of products / services by any of the subsidiaries and from the own company divisions.

In order to ensure the full compliance to this policy, we are obliged to ensure that we will not be engaging in any activities that may conflict with our independence of judgment and integrity in relation to our inspection activities and we will not be engaging in the design, manufacture, supply, installation, purchase, ownership, use or maintenance of such items inspected under our scope of work.

Decisions of the inspection body of SAAED are based on objective proofs of conformity (or non-conformity) which are established by the body; they are not influenced by other interests or other parties. They are independent of any kind of pressure of commercial, financial, or other nature.

The basis for the appraisal, certification, inspection, monitoring and testing as laid down in the company statutes are the relevant directives, laws, and ordinances as well as national and international standards and internal company standards/ procedures.

The inspection services are available to all customers and are applied without discrimination by ensuring our impartiality policy all the time.

This policy is made available to all employees, the interested parties, subcontractors/ suppliers, or any other
relevant agencies are needed/ where applicable.